About the DCC
The Division of Community Care (DCC) is dedicated to addressing the immediate needs of the Northampton community, meeting people where they are and ensuring that our responses are timely and effective. The DCC offers a comprehensive array of services tailored to meet the unique circumstances of each person. Our on-the-ground support and connections to essential long-term resources such as housing, healthcare, harm reduction, and legal aid reflect our commitment to fostering well-being and stability within the community.
For more information about the DCC's community impact and engagement, read the 2024 Impact Report.
Our Services and What We Offer
The Division of Community Care (DCC) responds to calls for those experiencing emotional distress, conflict, challenges meeting basic needs, houselessness, substance use concerns, and other difficulties. The DCC works to reduce the disparities and risks individuals face, promoting equitable health outcomes across the Northampton community. These efforts aim to minimize intersections with the criminal justice system, address gaps in care, and alleviate burdens on healthcare and emergency department capacities.
The DCC receives non-violent, non-medical referrals from Northampton Public Safety Dispatch in addition to calls from community members, local businesses, and partner organizations.
Our team collaborates across all six divisions within the Department of Health and Human Services (DHHS) to ensure holistic care and a seamless continuum of support. These divisions include:
Additionally, DHHS facilitates community education programs, outreach initiatives, and prevention strategies to address and mitigate the root causes of crises, ensuring a proactive approach to community well-being.
The DCC also operates a welcoming community space where people can access essential services and connect with others in a supportive environment.
